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An open environment

Every NHS organisation should have a patient safety ombudsman, writes Delilah Hesling

What is happening to NHS care? Why do some health workers avert their gaze when they see poor care and fail to advocate for patients?

It is widely believed that the NHS itself is terminally ill. The diagnosis is apathy, brought on by the absence of moral or ethical leadership, and compassion appears to have been driven out in favour of balancing the books.

 

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