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The need for NHS employers to be more compassionate towards nurses will be fundamental to a blueprint for nursing being drawn up by England’s chief nursing officer (CNO).
In her first full interview since becoming the NHS Commissioning Board’s lead nurse in March, Jane Cummings said the success of the NHS is not only gauged by the treatment of patients, but the care and compassion shown to staff.
‘Staff and patient experience is so strongly correlated. Staff feel under pressure. Being a front line nurse is hard work and we need to look after them,’ she said.