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Nursing Standard and the Patients Association hosted an emergency meeting in London to discuss the causes of poor care and its solutions.
Attended by many of the UK's top nurses, policy experts, patient champions as well as doctors and managers, all of them backed the idea of nurses and patients forming a partnership to tackle poor care concerns.
The duration of the film is 30 minutes.
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Click the link below to read the transcipt of the emergency meeting film.
Find out more about the people who attended the emergency meeting.
We report on the discussion that took place during the emergency meeting.
A ten-point plan setting out priorities for patient care was agreed during the meeting.