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In this section read our features on the Care campaign.
Quantity and quality
Could Scotland's new mandatory staffing tools work elsewhere in the NHS? Bee Friend reports
Making time for that personal touch
Two trusts that signed up to the Care Campaign have transformed their wards with simple patient-centred initiatives. Bee Friend reports
One year on: the campaign for better care
Nurses have been inspired by our Care campaign to improve their patients' experience, says Clare Lomas
A solid base to build on
When Mark Hill first heard of the Care campaign, its aims and values instantly struck a chord with him. 'I believe the fundamental role of the nurse is to treat patients with compassion, dignity and respect. I was impressed with the campaign's aims to put patients at the heart of care,' he says.
Experts agree a consensus statement on staffing
Over the past 20 years there has been a wealth of evidence that demonstrates a link between nurse staffing levels and good patient outcomes. So why do nurses have to fight so hard for safe staffing levels?
Some hospitals encourage visitors to bring in food for their relatives, but others ban the practice. Erin Dean spoke to nurses on both sides of the debate
The right attitude
Erin Dean looks at how some organisations are using customer service approaches to improve care
Leading by example
Effective, hands-on role models are crucial to the delivery of quality care, writes Clare Lomas
Ready for action
In response to concerns about nurse education, some universities are changing the emphasis of the curriculum. Erin Dean reports
Speaking the truth
The health service needs to support whistleblowing and encourage staff to speak out about poor care, write Alison Whyte and Adele Waters