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Reporting incidents of violence and aggression towards NHS staff
Authors: Terry Ferns | Irena Chojnacka
Date: June 2005
Journal: Nursing Standard
Issue: Volume 19, Number 38
Keywords: Aggression, Change management, Occupational health and safety, Occupational violence; reporting
Violence and aggression against nursing staff have been the subject of an ongoing campaign. However, incidents of violence continue to be under-reported. This article discusses factors leading to underreporting of incidents and focuses on how nursing staffs' attitudes and responses to violence may contribute to the likelihood of reporting incidents. Change management techniques are proposed to address the under-reporting of incidents and to improve the work environment.
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The RCN Publishing Company is a wholly owned subsidiary of the Royal College of Nursing, the world's largest organisation for nurses. RCN Publishing produces one weekly, eight monthly and two quarterly nursing publications. Nursing Standard, the flagship journal, is the UK's biggest selling weekly for nursing. It is produced by RCN Publishing Company along with a suite of specialist nursing journals - Cancer Nursing Practice, Mental Health Practice, Learning Disability Practice, Nursing Children and Young People, Nursing Management, Emergency Nurse, Nursing Older People, Nurse Researcher and Primary Health Care. RCN Publishing Company also produce the RCN Bulletin, a major source of up-to-the-minute information for RCN members in all specialities, grades and working environments. With the latest nurse vacancies from trusts nationwide, it has become the most cost-effective nurse recruitment magazine available.