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Author: Alexandra Hayward
Date: July 2012
Journal: Nursing Standard
Issue: Volume 26, Number 45
Keywords: Assessment, consultation, emergency nursing, history taking, minor injuries
A learning zone article encouraged Alexandra Hayward to increase her knowledge of teaching children’s first aid. I work as a first aid trainer, predominantly for childcare providers. The article has increased my knowledge about communication and effective methods to use when taking a history from a casualty who may be upset and frightened. I feel I am now better equipped to teach first aiders effective communication using the mnemonic SOLER (S = face the other person squarely; O = adopt an open posture; L = lean towards the other; E = maintain good eye contact; R = relax). This helps the first aider to communicate in a holistic and considerate manner.
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